- EAN staff is available when our office is closed to help you manage personal crisis or traumatic events in the workplace. Call our office at 828-252-5725 and press ‘0’ to reach our crisis management team member by phone.
She/Her/Hers
Dawn Marie is the Chief Operating Officer and President of EAN. She oversees the operations of, and services provided by EAN along with supervision of all EAN staff. Dawn Marie also provides account-management services, training, consultation, assessment, referral, and brief counseling services. She has experience in inpatient and outpatient substance abuse counseling as well as group, individual, and couples counseling. With Dawn Marie’s 20+ years of experience working in Employee Assistance, she has expertise in working with clients to develop leadership skills, critical incident stress management, and diversity and inclusion in the workplace. Dawn Marie has also participated in the Racial Equity Institute and has been on the Board of Directors for Building Bridges in Asheville. She has been trained in Accelerated Resolution Therapy and Critical Incident Stress Management and has experience in responding to workplace trauma. Dawn Marie has served on the Board of Directors of the International Employee Assistance Professionals Association. She has served a past president, vice president, secretary and treasurer for NC EAPA and received the NC EAPA Member of the Year Award in 2005and the John Burke President’s Achievement Award in 2018. She has served as President of the Board of Directors for On Track Financial Education and Counseling WNC and is currently serving on the Board of Directors for Asheville Humane Society. Starting in April 2024 she will serve as a Non-Alcoholic Class A Trustee of the General Service Board of Alcoholics Anonymous. Dawn Marie holds a Master’s in Mental Health Counseling from Nova Southeastern University. She is a Certified Employee Assistance Professional and is a Licensed Clinical Mental Health Counselor in NC.
She/Her/Hers
Misty is the Clinical Director at EAN. She provides clinical supervision of the EAN counseling staff, along with account management services, training, consultation, assessment, referrals, and brief counseling services. Misty has experience providing individual, group, and family therapy services to children, adolescents, and adults. Misty has prior experience in the field of management and leadership, working as both a Clinical and Operational Director for several local behavioral health programs. In her clinical work, she maintains a focus on wellness, resiliency, and recovery. Misty provides support to clients addressing issues related to stress, anxiety, depression, and trauma. Misty has been trained in Accelerated Resolution Therapy and Critical Incident Stress Management. She has attended training on Racism in Mental Health and participated in the Racial Equity Institute and Building Bridges. Misty holds a Master’s in Clinical Mental Health Counseling from Southwestern College and is a Licensed Clinical Mental Health Counselor in NC.
She/Her/Hers
Tammy is the Communications and Logistics Manager at EAN. She is responsible for aspects of accounts payable and receivable, computer-related issues, contractual agreements, petty cash, office supplies, and company reports. She provides support to clinical staff for all EAN locations. Tammy also maintains EAN’s social media, announcements, and website updates. Tammy is a seasoned Customer Service representative with a background in several different professional industries. Tammy has prior experience working as an Office Manager, Team Leader and Administrative Assistant. Tammy holds a Bachelor’s in General Management from the University of North Carolina, in Asheville, NC.
She/Her/Hers
Minnie is the Resource Coordinator at EAN. She oversees the scheduling of new clients and offers support with resources and referrals. Minnie also provides phone triage and screening services and organizes response to Critical Incidents in the workplace. Minnie is passionate about helping individuals manage issues related to anxiety, depression, and trauma. She has prior experience working as a coordinator in a partial hospitalization program for children and adolescents and has worked as a researcher to investigate the public’s access to mental health resources. Minnie holds a Master’s in Clinical Mental Health Sciences from University College London in the United Kingdom.
She/Her/Hers
Andrea is the Bookkeeper at EAN and is responsible for accounts payable and accounts receivable. While new to this position at EAN, she has over thirty-five years of administrative experience and has held positions in bookkeeping, auditing, office management, HR and payroll in several different professions. Andrea has a BA in General Studies/Business from Louisiana State University and is also a licensed Realtor in Florida and North Carolina.
She/Her/Hers
Amy is a Counselor at EAN, specializing in brief counseling services, training, assessment, referrals, and internship supervision. She has prior experience as team leader and program manager for a local behavioral health agency providing individual, group, and family therapy for children, adolescents, and adults across diverse community settings. Amy's clinical practice focuses on supporting clients dealing with stress, burnout, anxiety, and depression, emphasizing resilience and recovery through trauma-informed care. Amy's expertise includes certifications in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), Components for Enhancing Career Engagement and Reducing Trauma (CE-CERT), and Critical Incident Stress Management (CISM).
Amy holds a Master of Arts in Education in School Counseling from Western Carolina University, and is a North Carolina Licensed Clinical Mental Health Counselor, Qualified Supervisor (LCMHC, QS).
she/her/hers
Toni is a Mental Health Coach at EAN. She provides phone and virtual triage, screening, resources, and referrals to individuals accessing their EAP benefit. Toni is passionate about supporting individuals in finding the right resources and services to help meet their needs. She enjoys working with individuals as they become empowered to make the changes in their lives. Toni has previous experience as a Mobile Crisis dispatcher and responder, Team Lead for United Way 2-1-1, Lead Intake Coordinator for Psychiatric Residential Treatment Facilities for youth, Assessment and Referral Specialist for psychiatric hospitals, and Child Protection Supervisor. Toni has participated in training with the Racial Equity Institute. She holds a BA in Psychology and Criminal Justice from the University of North Florida.
she/they
Lou is a practicum student from Western Carolina University who provides short-term counseling and referrals. She is interested in LGBTQIA issues, anxiety, depression, parenting, and generational and family trauma. She is passionate about working collaboratively with people to find their most joyful, unique path in life. Lou utilizes a feminist and multicultural lens, and is a heartfelt fan of positive psychology, mindfulness, and a humanistic approach to counseling. Lou is currently pursuing a Master’s degree in Clinical Mental Health Counseling and has a BA in Psychology with a minor in Women’s Studies from Agnes Scott College in Decatur, Georgia.
Mark is a practicum/intern student from Lenoir-Rhyne University. He provides brief counseling and referrals. Mark is interested in issues related to anxiety, depression, stress, adjustment difficulties, trauma, substance use and couples work. He takes a person-centered approach, by focusing on wholeness and integration, leading to greater self-awareness, newfound resources, and a deeper connection to oneself and others. He holds a BA from Concordia University at Seward Nebraska, and is currently pursuing a master’s degree in clinical Mental Health Counseling.
